While using Shapr3D yesterday, I repeatedly received “Graphics Device Disconnected” error messages that explained “Shapr3D lost access to the graphics adapter, causing the workspace to close.” This happened at variable intervals, ranging from approximately one to several minutes.
I had a similar problem a few times in the past with Shapr3D, but it never crashed as many times as it did yesterday (then just once, after which it restarted and ran normally). Notably, I haven’t made any changes to my Windows 11 computer recently. Also, when this problem occurred, it was always specific to Shapr3D; no other programs were affected. Device Manager reported that my graphics device (Intel UHD Graphics 630) is working correctly and has the most recent driver.
Thinking that my relatively large Shapr3D file may be the problem (even though it worked fine many times in the past), I tried a much smaller, simpler file (a single screw), which also experienced this “Graphics Device Disconnected” error message. My guess is that something with Shapr3D changed, because my computer hasn’t. Is there any way to circumvent this problem?