Since the latest update of shapr3d a few days ago. I have been unable to run shapr due to a disconnect being caused to the graphics adapter at random points. This is an integrated CPU/GPU (i7-10700T + Intel UHD 630 graphics). I have tried everything I can do software side, including windows reset, trying every driver for that cpu/gpu, uninstalling and reinstalling and increasing the time given for the gpu to respond but it has made no difference. I would downgrade to an older version, but I need to be working on this across mulitple devices which I would rather not put at risk to malware etc. Is there anything that can eb done to resolve this or has anyone else had a similar issue.
I have the same problem, as I mentioned in another forum posting ( Graphics Device Disconnected error messages ), so far with no responses. For what it’s worth, I had a LONG discussion with Google’s Gemini (a very capable artificial intelligence source) that recommended I upgrade my hardware, either by adding a powerful graphics card or migrating to a more advanced computer. While that may help because the issue may be related to specific graphics adapters (mine is also an integrated Intel UHD Graphics 630), I am virtually certain that relatively antique hardware is NOT the ultimate source of the problem (likely some Shapr3D glitch) because with that old hardware I successfully worked on thousands of different projects, some so complex that Shapr3D became glacially slow yet did not experience the “Graphics Device Disconnected” error message that I had numerous times yesterday and today but only a couple of other times previously in several years of use — and never related to the complexity of my project.
Corroborating that, I also had the “Graphics Device Disconnected” error message occur yesterday with a very simple design (a single screw). Notably, that simple project and the vastly more complex one I added to yesterday were both ones that worked flawlessly in the past, with the complex one a project requiring extensive developmental time, throughout which I never experienced that “Graphics Device Disconnected” error message. So, to make a long story short, I’m virtually certain this problem originated from some Shapr3D code change.
Also for what it’s worth, throughout the years I’ve used Shapr3D, I had to switch from one computer to another several times because of insurmountable problems that manifested in one computer but not the various ones I used as backups. Shapr3D’s technical support was very patient in helping me work through one of those difficulties but ultimately was not successful, so I had to switch to using another computer that suddenly died (that problem was not related to Shapr3D), compelling yet another switch or two. Roughly a year or so later, I had an epiphany about how to solve the Shapr3D problem on my preferred computer and successfully implemented that, after which it worked A-OK for many months, until yesterday.