License control

[davorin]

Good afternoon (o;

My Pro license soon expires in January 23…which was bought by my employer…

Now I changed the email address and want to extend the license privately…but I don’t see any licensing/extensions/payment options when I log into my account…

So how is it handled when the yearly Pro plan expires?

thanks in advance
richard

[Rita]

Hi! Can you please open a support ticket via this link: https://support.shapr3d.com/hc/en-us/requests/new? That way we can take a look at your subscription and give you all the instructions you need. Thanks!