Cannot login on MacBook with iPad password.
Hi! Sorry to see that, please let us know the email address you use on the iPad, we are happy to help!
Email is firstname.lastname@example.org
Hello! I can confirm that you have a subscription, it should work on both platforms. Please try to ask for a different password from the log-in page. If that does not work, please feel free to open a ticket using the link below to prevent sharing sensitive information: