Save to files problem

After the last update, when I try to export to Files I am getting a white screen.

After restarting the iPad - same thing.

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Which device and OS version are you using?

iPad Pro 11”, iOS 14

Thanks, we will investigate.

In the meantime, I would suggest to update the OS to a newer one, as we will drop support for iPadOS 14 in the coming months, and it might solve the problem.

Opps… Sorry!
I’m on iOS 16.4

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That also might be an issue. :smiley:

We don’t support Beta OS versions.

I wasn’t able to reproduce the issue on the latest beta (16.4 beta 2), could you try if it still persists?

Hi László,
I don’t think the problem is in the Shapr3D app. IMO it’s the Files app problem.
Thanks for your time and sorry to bother you!


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No worries, hopefully it will get fixed in the release version.