Subscription Problem

I have been using the Pro Version, but suddenly now i can not create any new design.
Its asking me to subscribe for the Pro right now.

What should I do?
Now i am in the need to draw a parts.

Thank you.


First of all sorry for any inconvenience.
Could you please tell me your email address you use in Shapr3D so I can take a look at your account?

Hi Tibi

My email address in Shapr3d is