So… almost a year ago, at the advice of a friend, I tried out Shapr3d, and it seemed perfect for what i needed! The BEST feature, was the built in tutorials, that you could pause, rewind , etc…!! I was using this feature, to teach myself, and three home school students (3rd threw 5th grade), the basics!
… and then… after about a month… one of the kids was upset… the tutorials no longer showed what the program was showing. Apparently the software “updated”… and now, the tutorials are telling you to click buttons that are no longer there… and are completely useless.
The suggestion to use the youtube tutorials instead, is very cumbersome, using a second device…
I have written to support, several times, and April 7th, was told that the new tutorials would be in the new release, coming out by the end of the month.
I wrote again in May, saying that it had been more then a month… and there was no reply to my email.
are the in program tutorials going to be fixed/updated???
if not, can I roll back my version, so that it works with the tutorials?
I went from very happy, to EXTREMELY disappointed with this software, and I only have a month now, to decide if I should cancel my subscription. If i want to stick with cumbersome youtube tutorials, there are at least 15 other programs out there… many cheaper then this one.
Please. Someone… tell me how to fix this, and convince me not to leave this program.
Thank you for any help.