Hello, I'm having trouble logging into Windows 10. When I click "Sign in," it opens a webpage with my account already logged in. If I log out and log back in, nothing happens in my Windows program. Do you have any ideas on how to solve this problem, which I've apparently encountered before?
There may be a setting on Windows that prevents you from logging in with Shapr3D. Please check the following settings:
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Changing the default browser under Default Apps - Web Browser, and then try to log in again.
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Under the Default Tabs, please select Choose default apps by protocol and make sure there is an app associated with the HTTPS protocol.
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Close the Shapr3D app, search for Resource Monitor, open it and switch to Network tab, and then launch Shapr3D. It should show up in the list of “Processes with Network Activity” with non-zero values in the Send and Receive columns. There’s a chance that some security-related app or setting is blocking the app from opening a browser and accessing the network.
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Switch off VPN, if you are using one
Same issue here after just taking out the free trial. It seems many people have this issue from searching through these forums.Windows App not loggin me in? - #4 by ZsofiGy
This is clearly pointing to an issue with OAuth callback.
For anyone else searching for a solution to this problem, it by design. You must click to watch the videos that appear on the web page after logging in and then you can click to “Start modelling” which completes the login with the app.
Think it needs to be made a bit more obvious that you HAVE TO click to watch at least one of the videos but problem solved.