Constant System Crashes

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1

Is anyone experiencing an exessive amount of system crashes… I feel like I’m about to loose my mind… I am creating my first tutorial for Shapr3D for my YouTube channel (Super simple stool design for cutting on the CNC)… Litterally every second sketch I work on crashes the entire program and when I relaunch Shapr3D, I cant open the file without carshing the program… I then restore a previous version of the file and try to remake the changes and keeps crashing… always in the middle of a sketch and Shapr3D’s support system in not making it easy for me to get help… I switched from Fusion360 to Shapr3d about 7 months ago and been loving it so far, but for the last two days its been unusable…

I’d upload a video… but apparently new users cant upload media… I posted this along with the video on the Shapr3D Facebook group also… Feeling super frustrated… My first video on my Youtube channel trying to promote and teach Shapr3D and it’s not looking good…

2

Could you please submit a ticket on the support portal?
Please include: App version, device specs, screen recording and the .shapr file you are experiencing the issue with

3

Hi, I have already done this… I have also updated the app on my iPad to see if that makes a difference, but I get the same results “Crash”… on the iPad though, it gave me an option to send a crash report and upload the file… which I also did…