Export fails, just reverts to intro screen

I’m trying to export a simple model to either .3mf or .stl file format. Everything goes to plan, I select the location to save to on my PC but then when I click export it just jumps to the intro screen without saving. Any help would be great. This is a recent problem, the software was working until around 8 weeks ago when I had to go into hospital. I opened the software today and it is failing to export.

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Can you export the design in the .shapr format? If so, could you share it with us here (if you are OK sharing it publicly) or via the support system?

It’d also be great to have the exact version of your app that you can find in the About section.

By the way, thank you for the quick response!

Panic over. I followed the tried and trusted computer mantra of old - Log out, turn everything off, Turn back on, Log in. It’s working again now. Maybe it was the prolonged hiatus that was to blame.

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