Good day Shapr3d team I am facing the same problem as before busy working on a file and if I want to reopen it the app just shuts down before it happened on my old first gen iPad and in the meantime I bought a new iPad hoping that it will solve the problem I have been using Shapr3d for the last 4 years and I am now starting to be afraid to do bigger projects with weeks of work missing What I did notice is that every time I opened this file is that it takes some time to open after it crashed I went on the page were I can role back a couple of steps and it does the update to that time but still not able to open the project the app just shuts down. Please if it is possible to help sort it out I really don’t want to start all over again this is 6 weeks of work that I am busy with Hope to here that it can be fixed
Hi, we opened a support ticket for you. Please share additional information there, and we’ll take a look at what the issue could be as soon as possible. Thanks in advance!