Loft tool "faulty contact" error

New to Shapr; I’m importing a DWG converted from an Illustrator SVG. I’ve done what I wanted to do with five out of the six letters that I’m working on, but the shapes of the “B” aren’t working.

The error I get is "There’s faulty contact between 2 of the lofted body’s faces, edges, or vertices.”

Is there any way I can find out where that problem is, so that I can (hopefully) adjust the artwork accordingly? Thanks in advance!

Images available, not sure if I can add them or if they’re necessary.

Hi @sabbot

A picture or mov would help us understand what your trying to loft and why it’s not working

Hi! We found your support ticket and replied there. Thanks!

Hi Rita, thanks very much! One quick question: where can I find my support ticket? I’m guessing that the system opened one when I tagged this as a technical issue (because I didn’t intentionally open one), which is why I don’t know where it is. Sorry for my ignorance and thanks again!

Hi! No need to apologize at all :smiley: . We’ve opened a support ticket for you, and you should have received an email with the ticket details. Please have a quick look in your inbox, and perhaps your spam folder too, just in case. Let us know if you can’t find it, and we’ll be happy to help!