为什么我的帐号在mac上登录显示是基础版本?

为什么我的帐号在mac上登录显示是基础版本?

我在iPad 上登录是pro版本;同一帐号不是跨平台吗?

Could you please submit a ticket on the support portal?

这是MacBook显示是basic版本,

下面这是ipad显示是pro版本;

 
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To assist you further, could you please submit a support ticket using this link: Shapr3D Support Portal?

This allows us to gather all the necessary details to better address your concern.