Remove wounds in body

I am wondering how one should remove wounds from a body. I have an object I want to remove, but I can’t do that unless the wound in the body is healed. Any tips on how to do that? Attached is a picture of the wound:

Select the face and drag it to the other face

Which face?

Here is another angle:

I couldn’t close the wound by dragging the faces together.

Just select all the faces in the hole, and press delete.

I did that and got the error that the resulting hole in the body can’t be filled.

Software used is Shapr3d for Microsoft.

Maybe this functionality hasn’t been updated for Microsoft yet?

Can you share your file here. It would help us to understand the problem.

Check this face for bevel. You can only delete faces without bevels and roundings