Shapr is broken. Repetition of "Get Started"

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I’m a window 11 Shapr user and I’m having problem with logining to Shapr. Everytime I try to login it shows me “Make your design flow” page which is Get Stated page. I finished every basic tutorial and tried to login but it doesn’t work and shows me same setup page. I have a subscription for Shapr. I tried restarting my laptop but it doesn’t work. it’s just a repetition of Get Started setup page. How can I solve this?

[Marci]

Hello! Thank you for taking the time to report this! We have an ongoing discussion about the issue, I’ll update the main thread when a fix is ready. Thank you for your patience!

Windows "Get Started" setup every time I start on PC?

Hey there! We are working hard to resolve the issue in the fastest way possible. Thank you for your patience and your help in this so far, I’ll bump this thread as soon as an update is available.

[Marci]

Windows "Get Started" setup every time I start on PC?

Hello everyone! We have issued a fix for the above problem, so anyone who is affected, please make sure to update Shapr3D on your Windows machine to version 5.393. Here’s a short how-to article, should you need it. Thank you for your patience, and happy modeling!