I just had Shapr3D crash while moving a face on a cylinder by .05" (or, rather, trying to).
The above screen capture is what the screen to the App looks like after three hours, and I cannot use the App without deleting it and re-installing it, which makes me think my work will disappear as well.
Not that it would be terrifically hard to re-build, given that I have only spent 1 hour at this point working on it (Shapr3D is quick to learn if you know other 3D CAD apps. It could use some better shortcuts, but I can see how that would be hard to get on an iPad Pro).
BTW, it has also crashed while doing Bevels, as others continually point out, but it usually recovers from those after 20 minutes to an hour, at most (and usually within 3 min.).
There are also places where it just won’t build a chamfer or bevel, which will work in AutoCAD (I am starting with duplicating some work that I have already finished in AutoCAD, just to test what it can and cannot do).
But for the time being, I am wondering what to do about this crash, and if I am going to have to just start over.
somehow the app got into executing a never ending operation. This shouldn’t happen at all.
To continue your work, you can force close the app, no need to reinstall. Since we auto-save after every successful operation you will only loose this last face pulling operation.
If you could send us this design to support@shapr3d.com we can check and fix the problem.
None of the operations should last longer than a few minutes, except if you have a very complex model, but definitely not 20 minutes or an hour. In these cases better to quit and restart the app and if possible send us the design.
Hi, I’ve got a similar problem but am unsure how to force quit on my iPad Pro? If I press and hold on the app it options only to remove it and if I go to settings there is no option either?
I’m urgently trying to finish a job !
Thanks, Tom
Sweet, Shapr went down in Windows, crashed and all work gone in an instant. Just fantastic, just what I needed. After years of feeling secure with Aplle I went and bought a Bill Gates piece of shit again. Well, we learn. I’m 60 years old and took my first computer class back in 1980 just to spend a few decades being nothing but disappointed with Windows.
I really hate myself to have to write with such a negative tone.
But,… my Shapr went down and as I restarted everything constructed was gone.
Now, today as I fired it up again there was a new workspace just like there was last night, but the workspace with the drawings lost where appearing again out of the blue.
Any words on how workspaces are stored? Is there no relation between LOGIN and workspace storage? We have touched on cloud storage before and I would love to hear what relation it has.
Shapr in my Ipad is I guess enabled through Apple-ID judging by the fact that it does not work in Windows unless Shapr is on a LOGIN. In other words, it is an app locally residing but not working unless logged into. How does that relate to workspaces(files) stored?
Please fill me in on this! I would love to know where my files are stored.
