I jst renewed my $299 subscription for the second year and I deeply regret it. Shapr3D has gotten worse over the past year, not better. Filing a support ticket ALWAYS results in a response asking for photos, files, deep descriptions. Why? I am not going to do your jobs for you.
Exporting STEP files is broken. Regardless of the body name, the exported file uses the name of the software when the part is imported into Orcasclicer.
Regardless of what I name the body, and where I move the body in Shapr, it exports as the original folder where it was located.
I dread using Measure. Eerytime I exit measure, it leaves random measure handles all over my part unless i go in and out of measure again to clear them.
When I pick a face to sketch, Shapr backs all the way out whickh results in placing the screen view behind any other bodies on my project page. Shapr is clarly design for one body and graphical illustration, not for those of us that actually produce parts from the drawings.
The number of clicks required to do very simple tasks is ridiculous. For example, simply change a color of a face or body requires too many clicks.
Shapr cannot import and convert STL files. Why not?
The favorite export file type is broken. If my favorite export file type is STL. it shoud AUTOMATICALLY export to that format.
The menues of tools are not customizable. Why can’t I select tools to make them dynamically show on the main screen of tools? I use project, split, consturction planes, etc which are all deep in sub levels. I learned it but my hand gets tired from performing thousands of clicks each day.
There are many many other examples of the tedious workfow issues and flat out BUGS with the software.
Again, I regret renewing my subscription for a second year. I had hope that Shapr would improve over time but it is more and more like blender and less and less of a tool for the 3D printing hobby.
I just tested some of your issues and I waa not able to reproduce them. First, if you want to export to have certain name, then you should give your project a name by clicking the drop down next to the default name in the upper left hand corner and then renaming your project. Then, when you export, in any format, it will have that name. I just exported my properly named project to a .step file and it worked perfectly.
As for having a default save, that would cool I guess. If you are using iOS, you can pin favorites to the top.
I just used the measure tool and did not have any issues like you described. I even tried to pin and unpin and it all worked. Now I am in a PC. What are you using (PC, Mac, iOS)? What build are you on?
Shapr3D is on the wrong path IMHO. They have ingnored PERFECTING the core, and continually move things around like the visualization button that I use all day long to document my edits. cuts, holes, etc. Their help ticket system is a waste of my time and I will never submit a ticket again. I own it for a second year so I’ll ride it out bt if it’s not night and day better when my renewal comes up in 11 months, I’m gone.
My projects have dozens of bodies. I do name every project and I name every body. No other file system on earth is as horrible as the Shapr3D system. Why do they have this terrible file system? It’s a glaring example of areas they waste their time trying to be “different” instead of user definalbe tool menus. How can it be acceptable to export dozens of step files and hae them have the same name? A file name is a FILE name. PERIOD. The whole bodies menu tree is absolutly riddled with bugs. From it creating a folder for every imported body with the body in the folder to the same folder left as an empty folder when that file is move out of teh folder or deleted. LET ME move an imported body to a folder as I SEE FIT. The issue comes when adding a file to Orcaslicer. It may be impulsive to say it is an Orca bug but if I esport stl files, the workflow works perfectly. The only work around I came up with is to export STL files. See the garbage that comes in for STEP files:
Before this started, the imprted step file carried the name of the ORIGINAL folder that Shapr created when the body was created (body 1, body 2, etc) Regardless of my rename efforts it never changed when imprted into Orca. How about this idea - when I create or import a new body, pop up a box and let me name it immediately, like every other file system known to man.
I spend 8 to 16 hours a day in Shapr and after a thousand mouse clicks wasted every day, I get to my breaking point. I cannot replicate the measure tool issues today…it seems to be working (magically) now on my new high power windows laptop with the latest version of Windows installed.
Hi there, Thanks for the detailed feedback. Here are a few things that might help.
The exported file is named after your project, so give the project a name before exporting.
In the dashboard, you can right-click a project and choose Quick Export to Favorite Formats. You can select several projects and export them all at once to your favorite file format.
You probably have Show Pinned Measurements turned on in the Appearance menu. Turn it off, and pinned measurements only show while Measure is active.
Sketch activates on the face under your cursor. So if the cursor isn’t on the face you want and you press the spacebar, the sketch won’t start there but where you are hovering.
You can customize keyboard shortcuts for tools like Project, Split, and Add Plane in Settings. That may save you some clicks.
You can import STL files as mesh bodies. They stay mesh bodies and aren’t converted to solid CAD bodies. There are limitations behind STL imports and Shapr3D as they use fundamentally different mathematical geometry between the two. In case of more specific issues, we would need to examine it on a case-by-case basis.
On support: we ask for files and screenshots because it’s the only way for us to tell whether something is a bug, a known limitation, or a settings issue. Without seeing it, we can’t give you a useful answer. We’re not trying to push the work onto you.
I’ve passed your feedback on menu customization and click counts to the team. If you send me a file for the export naming issue, I’ll look into it myself.
The fila naming issue is very clear… no software ever created uses the project name as the file name. It should always be the body name, period. And, when i export a file, i expect it to drop whatever tags it has and use the name that i saved it as when i import it into my slicer!
Well i like it. My sub recently ran out and i am desperate to get back on when i get some more income from the hobby.
I have found that i am so embedded now in my skill that I need the workflow.
Regarding STL bodies… I am simply asking Shapr to INCLUDE a STL to STEP conversing feature. Or, at least find a way to snap to hole centers and edges, align to those holes and edges ,etc.
Don’t even get me started on your “ALIGN” tool. It’s as poorly design as your file naming structure. It doesn’t slide the two faces together along the axis. It always moves the part. I have to find a hole, edge or do teh align twice. I reported this one with a ticket and its self explanatory that yo do not need me, your customer, to lay out a white paper on it. Now, if support came back and said. “hey we tried it and have a few questions” that would be different. I know an autoreply when I see it…
I am not talking about pinned measurements. I am talking about several pins left all over my parts when I exit measure. It seems to be fixed yesterday.
I am actively considering leaving because Shapr has grown away from my needs. An engineer who designs mechanical parts that I actually fabricate.
Missing the old color picker, and as choosing a default color and transparency in Visualization only carries the color back as default in to Modeling a compromise with some other benefits would be to do a small bridge or integration of Modeling and Visualization.
In Visualization, a tag could be set on, say, up to ten different materials. Those would show up in Modeling as an icon under the Tools icon and expand to the set tags (in color)
Brief description of the outcomes that you expect from this feature:
This fast track would benefit users who, like me, want instant instant access to different colors and transparency, and those who have fine-tuned their materials and find jumping back and forth between states too slow in some sequences.
There will be endless requests "I would like to have this menu item prominent…
Just do it right and allow us to build our own favorites toolbar made up of the tools we each need to suit our individual style… you know, like the google bookmark bar, the windows bottom taskbar, and even Tinkercad favorites! This needs to be FIXED just like the BROKEN file naming system. Does Shapr even monitor these boards and listen?
I have noticed the align tool does work as expected on very simple models. The big issueI am finding with Shapr3D is on larger models. I can do the exact alignment in a large model that fails but it works in a fresh one. It doesn’t complain, but things just do not work as the model grows. When it gets big enough, you can’t even select a node with a double click. I think they need to either build parts and assemblies files to allow individual files to have less geometry and a way to visualize in an assembly or they need to find the complexity Shapr can support and then as this is approached, alert the user and offer solutions to for example compress the history. There are several things you can do to reduce file size, but if you are modeling something big like an engine or a house or circuit board or many other things, it really struggles.
I’ve finally realized that I’ve spent $600 on a competitor to Blender. Shapr is a tool for illustrators, not mechanical designers. That’s fine but that isn’t how they market it. Sketch is a mess too. I’m zoomed in on a part and need to sketch on a face. Sketch backs the view all teh way out to the furthest part in a line of parts. It sucks. I’m in with my second year subscription so I’m stuck (I’m sure they would never offer refunds). If you are a CAD mechanical designer and 3d print or machine your parts, Shapr is NOT your best tool.
