So I am running into this problem again. Though maybe I just don’t understand how restrictive the lower settings can be. When I exported a simple bracket with a curve The curve has some bad polygons. At first I thought it was the restriction on the low export settings (maybe it still is). I wanted to test to see if it was just a bug or what. I made several variants of cylinders and if they are attached to a body. I could not duplicate the bad polygons on the cylinder surface. Although It always shows up on the same points of the part I export. Even if I make the part more complex by adding more cylinders to the body. I really dont think I am exceeding the number of polygons needed for exporting a “low STL.” If anything the curved surface should be showing less faces rather than missing polygons.
Hello, I’m glad to help investigate to see if this is related to low-resolutions STL export settings. Please send me the design file via support@shapr3d.com. I will re-export the file as a High resolution STL file let’s see if the same still happens.
Thank you for the reply. I looked on how to send the design file but it looks like I can only export and send an STL. Every other format is pro only.
I tried again today and same results. Is there a way to send you the design file? Or should I wait for another update and try again?
Hello, please send us an email with your account username(email address) and then we will take it from there.