Subscription issues

I’ve been a business subscriber for years now. Recently, you changed your subscription model and increased the prices on the business tier — fine. My current subscription period does not expire until next march, but after a recent software update the app is suddenly harassing me to “upgrade” to the standard plan in order to access more than two of my designs. As you can imagine, it’s quite frustrating. Can someone help fix this, please?

Hi! Could you please update Shapr3D to the latest, 4.10 version and log in to your Shapr3D account to have access to the paid features?

The log-in window can be found in the Settings tab of Shapr3D if you are from an iPad, or under the Preferences menu if you are from a macOS machine.

Hi,

We did not change the price for you. You are on the same price as you were before.