Unwanted subscription

I’ve just been charged £214 for a subscription plan I never wanted. This app was free when I downloaded it over a year ago. No links, numbers etc to call customer service.

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Hi Salar, I understand that this must be frustrating. You should have received a couple of emails during your trial period about the future payment. If you did not, then we’ll look into this. You can receive a full refund with a single click: https://support.shapr3d.com/hc/en-us/articles/115001414254-How-do-I-get-a-refund-

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Thank you. It is a magnificent app…

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