Hi I’m having a glitch when I open the Shapr 3D app on desktop it opens and makes me do the ‘get started’ tutorial every time without skipping. Once I’m through my designs no longer sync. Was working fine a few days ago.

Hello! Thanks for reaching out with this! We’re already investigating the issue, I’ll update the main thread when a fix is ready. Thank you for your patience! [image] Windows "Get Started" setup every time I start on PC? Need help? We are here. Hey there! We are working h…

Fix is ready, make sure to update! :hammer_and_wrench: [image] Windows "Get Started" setup every time I start on PC? Need help? We are here. Hello everyone! raised_hands We have issued a fix for the above problem, so anyone who is affected, please make sure to update Sha…

should I be concerned I am still having these issues in 5.420.5479.0?

If you still have issues, please open a support ticket with all the relevant details (device, os version etc) at https://support.shapr3d.com/hc/en-us/requests/new

Windows 'Get Started' Loop + no cloud sync

Workshop Modeling Questions

Marci June 15, 2023, 8:48am 3

Fix is ready, make sure to update!

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Windows 'Get Started' Loop + no cloud sync

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